Responsible Gaming — Safe Gaming Guide at bjie

Why Responsible Gaming Matters

At bjie, we believe online gaming is only enjoyable when it is fully within your control. Gaming is a form of entertainment — not a source of income or a solution to financial problems.

bjie follows various protective tools and policies to ensure a positive and healthy gaming experience for every player. If you feel that gaming is having a negative impact on your life, contact us — we are ready to help.

For ages 21 and above only

bjie's Core Principles

Gaming is always for entertainment — not for financial solutions
Player protection is the highest priority
Ensuring a transparent and fair gaming environment
Access for those under 21 is strictly prohibited
Helping players set their financial limits
Self-exclusion option available when needed
24/7 support team always by your side

Our Protective Tools

bjie provides several effective tools to help players manage their own gaming habits.

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set, it will not be possible to deposit beyond that amount, which helps you manage your budget.

Temporary Break (Time-Out)

If you feel you need a short break, you can take a time-out from 24 hours up to several weeks. During this period, logging in to your account or playing games will not be possible.

Self-Exclusion

You can request a long-term or permanent self-exclusion. Under this arrangement, your account will be closed for a set period or permanently.

Setting Time Limits

Set a limit in advance on how long you play each day. Once the set time is up, the system will automatically alert you.

Reviewing Gaming History

You can view your gaming history and deposit and withdrawal records at any time. Stay aware of your own habits and make changes when needed.

Support Team Assistance

bjie's 24/7 support team is always by your side. For any concerns or issues, contact us directly via live chat or email.

Recognise the Signs of Problem Gaming

If any of the following signs apply to you, it is time to seek help.

Pay attention to these signs

Feeling the urge to play more in order to win back money you have lost
Hiding your gaming habits from family or friends
Feeling restless or anxious when not placing bets
Spending money meant for everyday necessities on gaming
Repeatedly trying to quit gaming but failing
Feeling irritable or frustrated when you cannot play
Neglecting work, studies, or family responsibilities
Gaming with borrowed money or taking on debt to play

Ask yourself

Is gaming having a negative impact on your life? Ask yourself the following questions:

Am I spending more than my set budget?
Am I spending too much time on gaming?
Is the time I spend with family decreasing?
Am I unable to stop gaming?

Contact us for help

If you notice any of the above signs in yourself, do not delay — contact bjie's support team right away.

Live Chat — available 24/7

[email protected]

21+

Age Restriction

For those aged 21 or above only

21+ Age Verification Policy

Registration and gaming services at bjie are open only to individuals aged 21 or above. Protecting minors from online gaming is of the highest importance to us.

You will be asked to confirm your age during registration. bjie may request an identity document or proof of age at any time. If an account holder is found to be under 21, the account will be closed immediately and all related transactions will be considered void.

Advice for Parents

Use parental control software on the family computer or device to prevent underage members of your household from accessing this site. Keep your login details out of reach of minors.

Simple Steps to Play Responsibly

Following these simple steps will ensure your gaming experience at bjie remains enjoyable and controlled at all times.

Set a Budget

Decide how much money you are willing to spend before you start gaming. Never go beyond that amount.

Set a Time Limit

Decide in advance how long you will play each day. Take a break after the set time and spend time with your family.

Accept Your Losses

Do not place more bets trying to recover money you have lost. Gaming is always for entertainment — not a way to earn income.

Seek Help When Needed

If you feel you are losing control, contact bjie support or activate self-exclusion.

Useful Tips

Never play while under the influence of alcohol or medication
Avoid gaming when you are feeling depressed or angry
Never think of gaming as a source of professional income
Take regular breaks and take part in other activities
Use bjie's financial limit-setting feature

Financial Protection

The minimum deposit at bjie is ৳200 and the minimum withdrawal is ৳500. This structure ensures that you are making financial decisions with full awareness.

Transactions are completed via bKash, Nagad, and Rocket, and withdrawals generally take between 30 minutes and 3 hours. Contact the support team to set a deposit limit.

Self-Exclusion & Account Closure

bjie allows players to temporarily or permanently close their account for their own protection.

Short-Term Break

Take a temporary break from 1 day to 30 days. Once this period ends, the account will be reactivated automatically.

Long-Term Break

Take an extended break from 1 month to 1 year. Once the set period ends, you can contact support to reactivate your account.

Permanent Closure

If you wish to close your account permanently, email the support team. This decision cannot be reversed.

How to activate self-exclusion

To activate self-exclusion, contact bjie's support team. Your request will be acted on promptly.

Live Chat

Available 24/7 — in Bengali and English

Email