bjie's Complete Terms and Conditions

These terms and conditions ("Terms") apply to the bjie online gaming platform and all of its services. These Terms form a legal agreement between bjie and each member of the platform ("User").

By registering with bjie, using any account, or accessing any service on the platform, you confirm that you have read, understood, and fully agreed to all of these terms and conditions.

These terms and conditions are written in Bengali and apply to bjie's Bangladeshi members. If any conflict arises with a translation or version in another language, this Bengali version shall be considered authoritative.

2.1

Age Requirement

You must be at least 21 years old to participate on bjie. This platform is strictly prohibited for anyone under 21. bjie may request the necessary documents for age verification at any time. bjie reserves the right to restrict an account until verification is completed.

2.2

One Person, One Account

Each person may open only one account. If multiple accounts belonging to the same person are found, they will be closed and any funds in them may be forfeited. Multiple members of the same household may open separate accounts, but each must be individually verified.

2.3

Geographic Eligibility

bjie operates with a focus on the Bangladesh market. Registration or use from any region or country where online gaming is legally restricted is prohibited. Users are solely responsible for ensuring that use of this platform is permitted under their local laws.

3.1

Providing Accurate Information

You must provide true, complete, and up-to-date information at the time of registration. An account created with incorrect or false information may be closed at any time and any balance in the account may be forfeited.

• Name, date of birth, and contact information must be accurate.
• The payment method used must be registered in the account holder's own name.
• If any information changes, the support team must be notified immediately.

3.2

Password and Account Security

Keeping your account login details confidential is entirely your responsibility. If you share your password with someone else or allow a third party to use your account, bjie will not be liable for any loss resulting from that. If you notice any suspicious activity, notify the support team immediately.

3.3

Right to Close Accounts

bjie reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of the terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Evidence of bonus system abuse.
• Operating multiple accounts.
• Any legal or regulatory requirement.

4.1

Accepted Payment Methods

bjie currently accepts deposits and withdrawals via the following mobile financial services: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Only payment accounts registered in your own name may be used.

4.2

Minimum Amounts

The minimum deposit amount for all payment methods is ৳200 and the minimum withdrawal amount is ৳500.

4.3

Withdrawal Processing

Withdrawal requests are generally processed within 30 minutes to 3 hours. If verification has not been completed or additional documents are required, processing may take longer. bjie reserves the right to temporarily hold any withdrawal request for the purpose of verification.

4.4

Transaction Cancellations and Refunds

Deposits once confirmed generally cannot be cancelled. For any amount sent in error, contact the support team immediately — bjie will attempt to find a resolution, but a refund cannot be guaranteed in all cases.

5.1

Welcome Bonus

A 100% welcome bonus is available on your first deposit at bjie, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus — your total balance will be ৳2,000. Depositing ৳12,000 or more gives you the maximum ৳5,000 bonus — your total balance will be ৳17,000.

5.2

Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only — not on the deposit amount. For example: ৳1,000 bonus × 10 = a total of ৳10,000 must be wagered on the bonus before earnings can be withdrawn.

5.3

Bonus Restrictions

• Each bonus offer may be used only once per user.
• Correlated bets ("arbitrage betting") will not count toward fulfilling bonus requirements.
• bjie may forfeit bonuses if irregular betting patterns are detected.
• Accounts may be closed in cases of bonus abuse.

5.4

Future Promotions

bjie may offer new promotional offers from time to time. Each offer will have its own terms and conditions, which will be published at the time the offer is announced. In case of conflict with the general terms and conditions, the specific terms of that promotion will apply.

6.1

Fair Play Policy

All games on bjie are completely impartial and operated through Random Number Generator (RNG) technology. If any user attempts to influence game outcomes through technical means, their account will be closed.

6.2

Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Playing games using software bots or automated programs.
• Colluding with other users to manipulate game outcomes.
• Intentionally exploiting weaknesses or bugs in the game system.
• Using the platform for money laundering or transactions involving illegal funds.
• Harassing or intimidating other users.

6.3

Technical Issues

If a technical problem occurs during a game and the result cannot be properly determined, bjie reserves the right to refund the wagered amount for that bet. Ensuring a reliable internet connection is the user's own responsibility.

bjie's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier includes a weekly cashback benefit.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

You can advance to higher VIP tiers through regular and active play. bjie reserves the right to change the terms of the VIP program at any time. Wagering requirements may also apply to cashback benefits, and these will be communicated at the time of announcement.

bjie believes that gaming should be a source of enjoyment and should not cause financial or mental harm to any user. To support this, we offer the following tools:

8.1

Self-Limitation Tools

Users can set their own deposit limits, wagering limits, or session time limits through the support team. These limits can only be changed at the user's own request.

8.2

Self-Exclusion

If any user feels that gaming is becoming harmful to them, they can request the support team to temporarily or permanently suspend their account. bjie treats such requests with complete confidentiality.

8.3

Professional Support

If you or someone you know is struggling with a gambling addiction, we recommend seeking professional help. Visit our Responsible Gaming page for more information.

9.1

Service Availability

bjie makes every effort to keep the platform available at all times, but temporary interruptions may occur due to maintenance, technical issues, or unforeseen circumstances. bjie is not obligated to provide compensation for such interruptions.

9.2

Indirect Losses

bjie is not liable for any indirect, incidental, or special losses — such as bets lost due to internet disconnection, device failure, or third-party service failures.

9.3

Third-Party Game Providers

The games available on bjie are developed and operated by various third-party game providers (including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, Ezugi, NetEnt, and others). bjie's direct liability for technical issues with these games is limited.

bjie places the highest importance on protecting users' personal information. All data is kept secure through SSL encryption. We do not sell or rent personal information to third parties.

User data is used only for the following purposes:

• Account management and verification.
• Payment processing and fraud prevention.
• Platform improvement and customer service.
• Compliance with legal and regulatory obligations.

For detailed information on privacy, please visit our Privacy Policy page.

11.1

How to Submit a Complaint

If you have a dispute or complaint, please contact our support team first. You can reach our team via live chat 24/7 or by email at ([email protected]) — in both Bengali and English. Most disputes can be resolved through direct communication.

11.2

Complaint Review

bjie takes every complaint seriously and investigates impartially based on available logs, transaction history, and game data. The outcome of the investigation will be communicated to the user.

11.3

Final Decision

For matters relating to game results, technical disputes, or bonus calculations, bjie's system logs and server records will be considered the final evidence.

12.1

Changes to Terms

bjie may change these terms and conditions at any time. For significant changes, we will endeavour to give users as much advance notice as possible. Continued use of the platform after such notice will be considered acceptance of the new terms.

12.2

Entire Agreement

These terms and conditions constitute the entire agreement between bjie and the user and supersede all prior oral or written discussions.

12.3

Severability

If any provision of these terms and conditions is found to be legally unenforceable, all remaining provisions will continue in full force and effect.

12.4

Contact

If you have any questions about these terms and conditions or need clarification, please contact our support team — via live chat 24/7 or by email at [email protected].